FAQ’s

The Mayor may send congratulatory messages for significant community events, achievements, or anniversaries. Kindly submit a written request well in advance, providing details of the occasion and the intended recipient.

Yes, the Council may issue letters of support for initiatives aligned with public interest or community development. Submit a formal request detailing your project and objectives to the Mayor’s Office or through the Council’s email.

For complaints related to illegal or obstructive parking, contact the Security or Transport Department of the Council. You can also report it via the official hotline or submit an online complaint form.

You can direct your complaint to the Public Relations or General Affairs Department through the contact form on the website or visit the Complaints Desk at the Council premises. Your concern will be documented and forwarded to the appropriate department.

The Mayor is formally addressed as “His/Her Worship the Mayor” followed by their full name. In written correspondence, begin with “The Lord Mayor”.

Visit the official website of the Council and navigate to the “e-Services” or “Payments” section. From there, select “Property Tax” and follow the instructions to retrieve or pay your bill. You may need your property ID or assessment number.

The work culture at the Mayor’s Office is grounded in professionalism, public service, and collaboration. Staff members are expected to uphold values of transparency, accountability, and community engagement. The environment encourages teamwork, continuous learning, and a shared commitment to delivering quality services that improve the lives of residents. It’s a space where innovation is welcomed, and each contribution is valued in the pursuit of sustainable development.